Frequently asked questions
How much mobile traffic does the system consume?
It all depends on the usage scenarios. On average, 250-350 MB per month.
How often is the SIM card balance updated?
Twice a day.
Is it possible to use the phone as a tag?
No, there is no such possibility.
Do I need to link the tag to the system?
No, at the time of purchase, tags are already linked to a specific system.
Is it possible to extend access for cars via the application?
Yes, to do this, you need to click the "Extend" button in the "My Cars" menu.
Is it possible to change the make and model of the car via the application?
Yes, to do this, you need to click the "Edit" button in the "My Cars" menu.
From what distance can I control the system via the application?
The system can be controlled from any distance, because communication occurs via the Internet.
Can I choose which notifications to receive?
Yes, this function is available for all notifications, except for critical ones (hitting the car, tilting the car, etc.).
Can I view the notification history?
Yes, to do this, you need to go to the settings and select the "What happened" item.
Why do I need a deactivation code?
This code is needed for emergency control of the system via the Valet button.
Which app does E7 Style work with?
With the Gazer Car app.
How to connect to the dashcam?
1.Download the Gazer Car app2.Register3.Select the "My Dashcams" section4.Add a dashcam5.Select the desired dashcam model6.Wait for connection to appear7.Select the dashcam's Wi-Fi network7.Enter the password8.Wait for connection
Which memory card is compatible?
The dashcam supports memory cards up to 128GB.
Is there a quick save button on this dashcam?
It is available on the Gazer E7 Ultra model.
In which format are videos saved?
Videos are saved in Full HD (1920x1080) format, 30 fps.
What if dashcam firmware is needed?
Contact technical support via any convenient messenger. Our specialists will provide the firmware file and instructions.
Does this dashcam have a screen?
This dashcam does not have a built-in screen.
Does Gazer E7 Style support ADAS (driver assistance system)?
This dashcam does not support this feature.
Does it support night shooting?
The dashcam supports WDR technology, allowing it to record in any lighting conditions. The picture remains clear, high-contrast, detailed, and bright.
What is the camera's viewing angle?
140°
How many cameras does this dashcam support — only front or also rear?
1 (front camera only)
Is there Wi-Fi or Bluetooth support for connecting to a smartphone?
Wi-Fi — yes, setup via the Gazer Car appBluetooth — no
Does the dashcam save recordings to the cloud?
Cloud storage — not available
Can you view recordings in real time on your phone?
Yes, you can view the live recording in the Gazer Car app.
Does it support loop recording?
Loop recording is supported; old files are automatically overwritten.
Is it possible to protect specific videos from being deleted?
When a shock is detected, the G-sensor saves the video in a separate folder protected from overwrite.
How does the vehicle battery discharge protection work?
When the onboard voltage drops to 11.8V, the dashcam will turn off (these settings can be changed in the app).
What mount does the dashcam use?
Mount — 3M adhesive on glass + removable, 360° rotatable mechanism
What is the video resolution in E7 Ultra, and is there 2K or 4K support?
Full HD (1920×1080) — this camera. 2K and 4K are not supported.
What frame rate is supported at maximum quality?
up to 30 fps
What is the viewing angle of the front camera?
170°
Is HDR or WDR supported for night shooting?
The dashcam supports WDR technology, allowing it to record in any lighting conditions. The picture remains clear, high-contrast, detailed, and bright.
Is there a built-in display, or is this a fully screenless dashcam?
This dashcam does not have a built-in display.
Is ADAS (driver assistance system) supported?
ADAS is not supported in this model.
Is GPS tracking available? Built-in or external module?
GPS is not available in this model.
Which image sensor is used?
Sony Exmor 1/2.9".
What memory card size is supported (128, 256, 512 GB)?
The dashcam supports memory cards up to 256 GB.
Which ports are used — USB-C, microUSB, miniUSB?
A microUSB cable for powering the dashcam is included.
Is there a wireless button in the kit?
Yes, a wireless button powered by a CR2032 battery is included in the dashcam kit.
What does the wireless button do?
- When you press the wireless button, the dashcam emits a G-sensor activation sound and takes an instant photo, as well as protects the current video from loop overwriting. - Such photos and videos are saved in separate folders on the memory card and in separate albums when viewed through the app.
Are there any LEDs or operation indicators?
There are two indicators on the dashcam showing the colors: green, red, and blue.
Is the "Gazer Lawyer" feature supported?
Yes.
What kind of mount — magnetic or fixed?
Mount — 3M adhesive on glass + removable, 360° rotatable mechanism
Is Wi-Fi supported?
Yes, the dashcam has built-in Wi-Fi for connecting to the app.
Is there a mobile app for working with the dashcam?
You need to use the Gazer Car app.
What server does the Gazer E7 Cloud use?
Amazon servers.
Should the PIN code be removed from the SIM card before inserting it into the dashcam?
Yes.
Which app is compatible with the Gazer E7 Cloud?
Gazer Car.
Can I connect to the dashcam remotely?
Yes, the dashcam uses mobile internet.
Where should the GSM module be placed?
The GSM module should be placed in an area without signal shielding, such as heated windshields or other obstructions.
What is the camera’s viewing angle?
160°.
What memory card capacity is supported by the dashcam?
64GB.
Does the Gazer E7 Cloud dashcam have a display?
No display. Connection to a smartphone is available via Wi-Fi and mobile internet.
What is the video resolution of the Gazer E7 Cloud?
Full HD (1920×1080).
In what situations do you have protection?
- in case of conflict or illegal actions by the Police or other authorities
- in case of a traffic accident
- in conflicts with other road users
Who pays for the consultation?
Lawyer consultation is free of charge; the time limit depends on your dashcam model.
How does the protection program work?
1. Install the Gazer dashcam in your car
2. Sign the digital offer agreement in the Gazer Car app
3. If you need roadside assistance, call the number indicated on the dashcam
Why do you need additional protection?
In general, Gazer S5 configurations provide an exceptional level of security for your car. However, there are cases in which additional protection can give you more confidence in your car’s safety:
- if you want to implement the maximum level of protection;
- if you have chosen the basic configuration but want advanced functionality and more options.
Thanks to its modular architecture, Gazer S5 easily adapts to your individual needs.
Is it possible to purchase an additional protection device separately?
Yes, it is possible.
Do I need to contact an installer after purchasing an additional protection device?
Yes, because it needs to be connected and configured.
What is the purpose of the wireless tag?
The wireless tag is an authorization device that significantly enhances the security of your vehicle.
Is it possible to copy or clone the tag?
No, the tag is encrypted using the AES128 standard.
How many tags can I use?
Up to three tags.
What is the power source of the tag?
CR2032 battery.
Do I need to contact an installer after purchasing the tag?
Yes, it needs to be authorized in the system.
What is the operating range of the tag?
Up to 20 meters.
Can the tag be used for keyless access?
Yes, Keyless Go becomes controlled — no unauthorized access. The tag automatically activates protection when you move away and disables it when you're nearby.
What is Gazer S5-RW?
Gazer S5-RW is a wireless blocking relay that is invisible but impossible to bypass. It is controlled via a secure Bluetooth channel — with no wires that can be cut.
What is the power supply voltage of the wireless relay?
12V.
What is the maximum current of the relay?
25A.
Can I purchase the relay separately?
Yes.
Do I need to contact an installer after purchasing the wireless relay?
Yes, it needs to be connected and configured.
What is Gazer S5-EM?
Gazer S5-EM is an intelligent module that enables safe remote engine start via the Gazer Car app. It controls the ignition, starter, and key vehicle systems.
What is the power supply voltage of the module?
12V.
What is the maximum current of the module?
25A.
Can I purchase the module separately?
Yes.
Do I need to contact an installer after purchasing the module?
Yes, it needs to be connected and configured.
What is Gazer S5-BWM?
Gazer S5-BWM is a wireless module that allows remote engine start without a physical key. It uses a transponder from the original key to bypass the factory immobilizer and authorize the start.
Can I purchase the module separately?
Yes.
Do I need to contact an installer after purchasing the module?
Yes, it needs to be connected and configured.
What is the power supply voltage of the module?
12V.
What is the maximum current of the module?
2A.
What is Gazer S5-UWM?
Gazer S5-UWM is an underhood module that blocks engine start and protects critical systems even in the event of a direct attack. It’s installed discreetly and cuts off access to the engine, making forced tampering pointless.
Can I purchase the underhood module separately?
Yes.
What is the power supply voltage of the module?
12V.
What is the maximum current of the module?
25A.
Can the module control the hood lock?
Yes.
Do I need to contact an installer after purchasing the module?
Yes, it needs to be connected and configured.