Company
FAQ
Frequently asked questions
If you did not find an answer to your question, please contact technical support for further assistance.
How much mobile traffic does the system consume?
It all depends on the usage scenarios. On average, 250-350 MB per month.
How often is the SIM card balance updated?
Twice a day.
Is it possible to use the phone as a tag?
No, there is no such possibility.
Do I need to link the tag to the system?
No, at the time of purchase, tags are already linked to a specific system.
Is it possible to extend access for cars via the application?
Yes, to do this, you need to click the "Extend" button in the "My Cars" menu.
Is it possible to change the make and model of the car via the application?
Yes, to do this, you need to click the "Edit" button in the "My Cars" menu.
From what distance can I control the system via the application?
The system can be controlled from any distance, because communication occurs via the Internet.
Can I choose which notifications to receive?
Yes, this function is available for all notifications, except for critical ones (hitting the car, tilting the car, etc.).
Can I view the notification history?
Yes, to do this, you need to go to the settings and select the "What happened" item.
Why do I need a deactivation code?
This code is needed for emergency control of the system via the Valet button.